Preorders

PREORDER FAQ'S

What does preorder mean?

-When you preorder an item, it means we currently don't have it in STOCK, or in HAND, however, we have ordered it and are waiting to receive it. 

How long does it take for a preorder to come in?

It depends on the item, since every item is different. Every preorder will have an estimated ship out date on the product description. 

Why should I preorder an item? 

Typically customers preorder an item when they have been wanting their size, and it's always out of stock, or they have been waiting to get their size. Some customers, want to make sure their size is reserved and they would rather pay in advance, rather than waiting until the drop date. 

Please read before purchasing a preorder- 

!!! Once you have placed an order for an item on preorder, there is NO CANCELLATIONS or REFUND. If you are preordering an item, you are understanding the preorder policy for Hey Lovely. If you need to make a size change or an order adjustment, please email us right away. 

!!!!  If you have any questions, in regards to preorders, please email us at shopheylovely@yahoo.com